Went for breakfast and it wasn’t bad at all. The Maple Bacon Croissant Chicken Sandwich was surprisingly very good, as were the seasoned potato wedges that came with it. The coffee definitely wasn’t anything to write home about but it wasn’t the worst ever. The highlight for me was the Chicken Sandwich, really subtle on the Maple but just strong enough that you know it’s there. The Potato Wedges are also amazing! To me these are way better than McDonald’s Hash-browns. All in all this was a great experience for us, definitely will be back! EDIT: There was a hair in my Baconator, so yeah.
The management here clearly has given up. Although there were some employees standing around doing nothing (this was 3:00 in the afternoon), the floors were dirty, trash strewn everywhere, all trash cans (lobby and bathroom) were full and covered with old food. They were out of ketchup, out of ice, and out of napkins. Although both napkin dispensers were empty and I pointed that out when I asked for napkins, the employee brought me napkins and then went back to standing around instead of filling the napkin dispensers. The bathroom is gross with wallpaper peeling off the walls. Bleh! Gross! Yuck!
They have friendly staff but their order accuracy and cold brew is horrible! I've been getting sick from their cold brew and decided to stop ordering it. I went for a Biggie Bag this time and my diet coke is regular coke, my fries were missing, and I was not given silverware or butter/ sour cream for my baked potato (which I usually get at any other Wendys). Definitely not the way I wanted to enjoy a quick dinner.
I don’t know why I continue to try with this Wendy’s. They have gotten my order wrong the last three times I have been here. This time however was the last straw with their customer service; I was never told the total of what I was paying, didn’t get a receipt when I asked for one, wasn’t told the total when I asked for it, was overcharged because I received the wrong drink, and when I asked Kaleb about it he simply walked away without saying anything. Then a second young man tried to help with my drink that was obviously not strawberry lemonade but he said he was new and didn’t know if it was strawberry lemonade or not (the drink was bright red). Finally a third man came and told me that they were out of strawberry lemonade. Everyone here today was dropping the ball, but Kaleb especially
This place has been getting a lot cleaner & better service. My food has been made fresh lately! Im really happy about my experience! :) good job everyone. You made this store a better place to eat at!
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