I went through drive through, Elijah greeted me with over the top customer service.
I'm letting the public know about this wonderful human being. I will also be contacting corporate. Store 3212# this guy earned you a 5 star.
Kyle Styles
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November 01, 2022
I just went inside to place an order for a cheeseburger. While inside the staff was friendly enough but didn’t smile and were monotone. The reason for the two star rating is because when I went to use the restroom, I noticed the entire restaurant was filthy, but the men’s restroom was on a whole new level. The floor was covered in who knows what, the wallpaper was peeling off, the urinal had been scraped up with people writing things and worst of all, there was blood in the sink. Luckily, I didn’t have to touch much, except for the soap dispenser and the paper towel dispenser because the automatic dispense feature was out of paper. Definitely disappointed in this restaurant’s quality and cleanliness and was very disgusted. The standard for this restaurant should be much higher.
Adrian Salgado
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December 04, 2022
Ordered a cheeseburger with no tomato and some buffoon at the store was in a silly mood and put a slice of tomato between two buns in my bag lol.
Alexander Carrizales
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February 19, 2023
Don't trust there open hours. At the time of the review both there website and app say they had Drive through open till 11pm. I make an online order at 845 / 9 as that's when I get off from work. Once I showed up at 910 all you could hear was them blasting there music and cleaning. (There backdoor was open that how i could see) multiple people in line so it wasn't just me. One dude started honking at the window and still no response. Don't wast your gas heading over here. hey dont pay attention when there supposed to be open.
Rose Sanchez
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December 15, 2022
Went through the drive thru to get food as I hadn't eaten all day due to a busy day and recieved cold, old food! I had only noticed the fries being cold and stale upon getting them so I had to go back around the drive thru (lobby was closed) to ask for fresh ones. Guy at the window was super nice but the people making the food were obviously being lazy. Getting home and getting ready to eat, I noticed my burger was cold and when I opened it, I noticed they had only sprinkled a little bit of shredded cheese in the center and it wasn't even melted! It was a major disappointment as it was my significant others and I's dinner and the only meal of the day. I honestly still ate it because I've eaten cold food before but spent the entire night AND next couple of days sicker than usual! My significant other was just as sick too, throwing up constantly. I called the next morning to put a complaint in and was told a GM was going to be in contact with me but have yet to hear from said GM! They obviously don't care about their customers health and at this point, I'm considering going to the health department as my situation isn't being taken seriously. Never going back to this location. Your money is better spent somewhere else, especially if you don't want to get sick from the old food they're choosing to give out just to get rid of it instead of making fresh food.
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I went through drive through, Elijah greeted me with over the top customer service. I'm letting the public know about this wonderful human being. I will also be contacting corporate. Store 3212# this guy earned you a 5 star.
I just went inside to place an order for a cheeseburger. While inside the staff was friendly enough but didn’t smile and were monotone. The reason for the two star rating is because when I went to use the restroom, I noticed the entire restaurant was filthy, but the men’s restroom was on a whole new level. The floor was covered in who knows what, the wallpaper was peeling off, the urinal had been scraped up with people writing things and worst of all, there was blood in the sink. Luckily, I didn’t have to touch much, except for the soap dispenser and the paper towel dispenser because the automatic dispense feature was out of paper. Definitely disappointed in this restaurant’s quality and cleanliness and was very disgusted. The standard for this restaurant should be much higher.
Ordered a cheeseburger with no tomato and some buffoon at the store was in a silly mood and put a slice of tomato between two buns in my bag lol.
Don't trust there open hours. At the time of the review both there website and app say they had Drive through open till 11pm. I make an online order at 845 / 9 as that's when I get off from work. Once I showed up at 910 all you could hear was them blasting there music and cleaning. (There backdoor was open that how i could see) multiple people in line so it wasn't just me. One dude started honking at the window and still no response. Don't wast your gas heading over here. hey dont pay attention when there supposed to be open.
Went through the drive thru to get food as I hadn't eaten all day due to a busy day and recieved cold, old food! I had only noticed the fries being cold and stale upon getting them so I had to go back around the drive thru (lobby was closed) to ask for fresh ones. Guy at the window was super nice but the people making the food were obviously being lazy. Getting home and getting ready to eat, I noticed my burger was cold and when I opened it, I noticed they had only sprinkled a little bit of shredded cheese in the center and it wasn't even melted! It was a major disappointment as it was my significant others and I's dinner and the only meal of the day. I honestly still ate it because I've eaten cold food before but spent the entire night AND next couple of days sicker than usual! My significant other was just as sick too, throwing up constantly. I called the next morning to put a complaint in and was told a GM was going to be in contact with me but have yet to hear from said GM! They obviously don't care about their customers health and at this point, I'm considering going to the health department as my situation isn't being taken seriously. Never going back to this location. Your money is better spent somewhere else, especially if you don't want to get sick from the old food they're choosing to give out just to get rid of it instead of making fresh food.