I have been a long time customer of many years and brought many customers. That will stop as of today. I thought I would give another chance since my last experience was so terrible, and todays experience was just as bad, if not worse with the man on the phone hanging up on me. A couple weeks ago, I ordered the orange chicken that I absolutely love. The recipe was not right, bland, and even the orange was burned. I called and the woman who answered told me that's how it always is, and you're the only one who has a problem with it. I even asked if there is a new owner, she said there wasn't. This time, the man on the line was trying to find my information, couldn't tell me if the orange chicken was since corrected. I tried to order another item and what would normally cost about $25 was going to charge me close to $40. I asked if I could speak with a manager because I'm seriously considering going elsewhere. I just wanted to get my question answered, and wanted to order. He hung up on me. As a customer of many years, I am going elsewhere. So, so disappointed. I seriously loved this place. Who does that?
Winston Nold
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December 04, 2022
So sad. McDonalds would be a better choice not to mention any of the other dozen or so CR Chinese places. Ordered via phone for pickup, sweet and sour pork with fried rice. Got home to find NO S&S sauce just dried out pork balls and although the rice box was labeled 'f/r' it contained steamed brown rice. Called to let them know. Young lady who answered the phone blamed their mistakes on their being busy. Since when does being busy excuse a restaurant from charging for non-edible food??? 'She' said they would CC refund for the dinner but then she hung up before getting me name for the refund. Tried calling them back but got no answer. Business in Castle Rock must be getting too easy with so much out of state growth.
TinA Moreno
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March 20, 2023
My significant other and I have been going here since we were little. Staff is always so friendly and the food is always great. We live a half hour away but it's worth the drive. Today I am sick and all I could think about was this places soul warming food. My bf picked us up some take out and I am already feeling better. Egg drop soup to die for the pou pou platter worth every penny and the sesame chicken, chow mein, and cashew chicken are just some of our many favorites.
Jeff Browning
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June 28, 2022
Great Asian restaurant. We had shrimp pad Thai and hot and sour soup. Also egg rolls. Everything was perfect. Nice atmosphere. Great service. Hard to complain about this one.
Corey Rosen
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October 01, 2022
Can’t stop saying how happy I am that I found this hidden gem! Honestly some of the best Chinese food I’ve had in a long time and by far the best takeout I’ve had in CO! I frequent the UPS store almost daily and had no clue this was next door until I saw someone walk out with a bag and it sparked my interest.
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4833 Front St no a, Castle Rock, CO 80104, USA
Claim Listing: South Garden II
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I have been a long time customer of many years and brought many customers. That will stop as of today. I thought I would give another chance since my last experience was so terrible, and todays experience was just as bad, if not worse with the man on the phone hanging up on me. A couple weeks ago, I ordered the orange chicken that I absolutely love. The recipe was not right, bland, and even the orange was burned. I called and the woman who answered told me that's how it always is, and you're the only one who has a problem with it. I even asked if there is a new owner, she said there wasn't. This time, the man on the line was trying to find my information, couldn't tell me if the orange chicken was since corrected. I tried to order another item and what would normally cost about $25 was going to charge me close to $40. I asked if I could speak with a manager because I'm seriously considering going elsewhere. I just wanted to get my question answered, and wanted to order. He hung up on me. As a customer of many years, I am going elsewhere. So, so disappointed. I seriously loved this place. Who does that?
So sad. McDonalds would be a better choice not to mention any of the other dozen or so CR Chinese places. Ordered via phone for pickup, sweet and sour pork with fried rice. Got home to find NO S&S sauce just dried out pork balls and although the rice box was labeled 'f/r' it contained steamed brown rice. Called to let them know. Young lady who answered the phone blamed their mistakes on their being busy. Since when does being busy excuse a restaurant from charging for non-edible food??? 'She' said they would CC refund for the dinner but then she hung up before getting me name for the refund. Tried calling them back but got no answer. Business in Castle Rock must be getting too easy with so much out of state growth.
My significant other and I have been going here since we were little. Staff is always so friendly and the food is always great. We live a half hour away but it's worth the drive. Today I am sick and all I could think about was this places soul warming food. My bf picked us up some take out and I am already feeling better. Egg drop soup to die for the pou pou platter worth every penny and the sesame chicken, chow mein, and cashew chicken are just some of our many favorites.
Great Asian restaurant. We had shrimp pad Thai and hot and sour soup. Also egg rolls. Everything was perfect. Nice atmosphere. Great service. Hard to complain about this one.
Can’t stop saying how happy I am that I found this hidden gem! Honestly some of the best Chinese food I’ve had in a long time and by far the best takeout I’ve had in CO! I frequent the UPS store almost daily and had no clue this was next door until I saw someone walk out with a bag and it sparked my interest.