We came to the Smash in Castle Rock today and wanted to use a coupon for BOGO and was told they don’t accept those coupons. The cashier stated his manager is not accepting the coupons because he did not sign up for them. Was unwilling to get a manger to come talk to us and didn’t not take the coupon either. If anyone in Castle Rock has these coupons be aware they are not accepting them and won’t please the customer by honoring them either.
Matthew Fitzpatrick
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September 10, 2023
Used to love smash burger and haven’t been since Covid. Food is now flavorless and unseasoned. Employees all have attitude and made the order wrong not once, not twice, but three times. When we asked for it to be corrected, it was met with an eye roll and silence. Save your money and go to another burger joint in town. If I was the manager, I’d be extremely embarrassed. Minimum wage workers doing minimum wage effort work.
Dave Lowry
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September 28, 2023
Restaurant was clean and staff was friendly. Mike helped me and was very polite. Food was on point.
Leslie X
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September 17, 2023
Mike took our order and gave us a wonderful and excellent service. Food was delicious and the strawberry dragon fruit and the lemonde turmeric juice were so delicious. I also recommend the smash fries 🙂.
LaShonda Nevels
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August 09, 2023
The menu has changed since the last time I enjoyed a smash burger. However, service is still out of sight, and they helped me order what I like. So this made me super happy.
Our Address
4991 Factory Shops Blvd, Castle Rock, CO 80108, USA
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We came to the Smash in Castle Rock today and wanted to use a coupon for BOGO and was told they don’t accept those coupons. The cashier stated his manager is not accepting the coupons because he did not sign up for them. Was unwilling to get a manger to come talk to us and didn’t not take the coupon either. If anyone in Castle Rock has these coupons be aware they are not accepting them and won’t please the customer by honoring them either.
Used to love smash burger and haven’t been since Covid. Food is now flavorless and unseasoned. Employees all have attitude and made the order wrong not once, not twice, but three times. When we asked for it to be corrected, it was met with an eye roll and silence. Save your money and go to another burger joint in town. If I was the manager, I’d be extremely embarrassed. Minimum wage workers doing minimum wage effort work.
Restaurant was clean and staff was friendly. Mike helped me and was very polite. Food was on point.
Mike took our order and gave us a wonderful and excellent service. Food was delicious and the strawberry dragon fruit and the lemonde turmeric juice were so delicious. I also recommend the smash fries 🙂.
The menu has changed since the last time I enjoyed a smash burger. However, service is still out of sight, and they helped me order what I like. So this made me super happy.