10/10 This was my first time ever visiting a Shake Shack and it was probably the best food I’ve ever had had a chain restaurant. Not only was the food delicious but the restaurant was spotless clean and the staff was very polite and courteous. I wish we had a location in Springfield Mo.
I'm originally from NY where the first Shake Shacked opened. It's nice that wherever we go whether it's NY, Colorado or Singapore the quality is the same and the ambience is great. The burgers here are the best. Also the nondairy chocolate Shake option is great for those of us with lactose intolerance. Yum!
First time and wasn't what I thought. Burgers were good quality but nothing special. They are rather small. Fries were fresh and crispy and better than the burger. And, worst thing is quite expensive. A burger, Fries and a drink will set you back over $13. Would I take a In-n-Out double double combo instead for around $9 instead? You betcha!
Service and food was excellent. A good spot to get a fresh fast burger for lunch. I give the atmosphere a 4 star because the A/C was blasting and it was very cold with it being 75 degrees outside. It is a clean restraunt but seemed sterial and lacked character. Also an affordable option vs other options around.
I brought my 88 year old dad in for a treat after a cancer appointment at UC Health and Paul, the service person went so far above and beyond my expectations to make my ailing father feel good and enjoy his meal. I was totally blown away by the caring service he provided. Just wow!
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