I wish I could give zero stars. We were quoted 10 min wait but saw the bar top was completely empty so opted for that. The entire bar area was TRASHED. We waited at least 5 minutes for our water despite the bartender not doing anything, & it wasn’t even her who brought them another server did from them back. Waited forever longer for her to ask how we were doing, & we said we’d like to order. We ordered broccoli & salad yet were not given silverware until we asked after already getting served our food (by someone else).
Got our food & the quality is unlike any I’ve ever had at Red Robin. The bun was stale and falling apart, my broccoli was old and brown & the bottom of the bun was soggy.
The bar is still filthy despite MULTIPLE staff members just lingering around and passing through. No sense of urgency and FILTHY location. I’m afraid to know what the kitchen looks like. Also not a manager in sight.
I’d like to add I could understand if she were slammed, or had to make a ton of drinks for the waitstaff but it wasn’t the case. Multiple servers came behind the bar to make their own drinks the entire dining experience.
Gary Scott Sinner
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March 06, 2023
The family went the other night, family friendly, we were lucky it was not to busy, we went in late 8 pm, hot good food, and the help fussed over us it was great. Thanks.
Obey Wann
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January 03, 2023
We had some of the best service. We were there on NYE afternoon with a 7-top, and the waitress was outstanding. I wish I remember her name, but she was on the ball. Seriously, she was excellent!
The rest of the staff was too, they kept our 4 freckled lemonades topped off the whole time.
Food was RR perfect. I've been eating at RRs for 30+ years, and worked at one for 2 years. It's great burgers, drinks, and of course, the best fries and seasoned salt anywhere. I'm biased towards RR, but this was as good as any RR I've been at.
Kudos to the staff and management.
Todd W. DeVoe
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November 11, 2022
One of our favorite go to's. Love the new pizza option! Great Chicago style pies.🍻🍕
Megan M
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November 27, 2022
We did a walk-in to go order and our receipt said Dakota was our server, however it may have been someone else who actually took the order, he was a young man with long dark hair and a beard. He had the worst attitude and made us feel like the most inconvenient customers- he didn’t even look at us while taking our order, just the screen and answered a phone call in the middle of us ordering. Overall probably not a bad worker but if he’s going to be the face of the restaurant he needs a severe attitude adjustment.
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I wish I could give zero stars. We were quoted 10 min wait but saw the bar top was completely empty so opted for that. The entire bar area was TRASHED. We waited at least 5 minutes for our water despite the bartender not doing anything, & it wasn’t even her who brought them another server did from them back. Waited forever longer for her to ask how we were doing, & we said we’d like to order. We ordered broccoli & salad yet were not given silverware until we asked after already getting served our food (by someone else). Got our food & the quality is unlike any I’ve ever had at Red Robin. The bun was stale and falling apart, my broccoli was old and brown & the bottom of the bun was soggy. The bar is still filthy despite MULTIPLE staff members just lingering around and passing through. No sense of urgency and FILTHY location. I’m afraid to know what the kitchen looks like. Also not a manager in sight. I’d like to add I could understand if she were slammed, or had to make a ton of drinks for the waitstaff but it wasn’t the case. Multiple servers came behind the bar to make their own drinks the entire dining experience.
The family went the other night, family friendly, we were lucky it was not to busy, we went in late 8 pm, hot good food, and the help fussed over us it was great. Thanks.
We had some of the best service. We were there on NYE afternoon with a 7-top, and the waitress was outstanding. I wish I remember her name, but she was on the ball. Seriously, she was excellent! The rest of the staff was too, they kept our 4 freckled lemonades topped off the whole time. Food was RR perfect. I've been eating at RRs for 30+ years, and worked at one for 2 years. It's great burgers, drinks, and of course, the best fries and seasoned salt anywhere. I'm biased towards RR, but this was as good as any RR I've been at. Kudos to the staff and management.
One of our favorite go to's. Love the new pizza option! Great Chicago style pies.🍻🍕
We did a walk-in to go order and our receipt said Dakota was our server, however it may have been someone else who actually took the order, he was a young man with long dark hair and a beard. He had the worst attitude and made us feel like the most inconvenient customers- he didn’t even look at us while taking our order, just the screen and answered a phone call in the middle of us ordering. Overall probably not a bad worker but if he’s going to be the face of the restaurant he needs a severe attitude adjustment.