I was disappointed in the food. It was not as good as it has been in the past. Our server was wonderful and honestly is the reason for the high rating. He was on top of everything we needed on the table and even knew things we needed without asking. He was super kind and patient with our children at the table. When we left, we left a pacifier on the table and he ran out to give it back to us. Honestly, he didn't need to and it could have just been trashed but he went the extra mile to make sure that we got it.
We had a view of the expediting section of the kitchen and witnessed the bartender/bar back put a mop on his head. Gross. Then he proceeded to deliver food. We won't be going back to that location.
Brandie Wilson
-
September 26, 2023
I think I've lost my love for casual chain dining. Nothing surprising here. Servers were friendly, but understaffed, which is everywhere you go. Food was meh. Tables had what felt like layers of past diners' food debris on them, but hey, the stickiness kept me from leaning my forearms on the table while eating my burger, so yay I improved my manners. If you like their food, order takeout.
Big Mic
-
February 13, 2023
Really good service here. The Smoke & Pepper burger is great, good flavor! Never can go wrong with the bottomless fries and that awesome seasoning.
Kevin Hayes
-
August 04, 2023
Been to the Parker location numerous times. Yesterday, 8/3/23, for my wife's birthday ten of us looked forward to dinner. Big party, not expecting immediate seating, we're told :30 and checked back with hostess a couple times since my wife had to get to work two hours after our arrival. After :40 we were told table is clearing and we should be seated shortly. More time passed and we we informed our table was given to another party because "the server is new and would have trouble with a crowd as large as ours". We are a party of five adults and five children 5-10 years old.
Manager does not possess ability to make a customer feel good about a bad situation, or apparently train/assist a new server. Since he could not tell me how much longer was our wait, it became clear he had no interest in us dining there. He was rude, provided no sympathy and only responded with "I'm sorry", "we didn't say that would be your table", and "sorry". Again, been to this location numerous times, but no more.
Side note, we went to Saltgrass in same lot. Great service and accommodated our "crowd" with little trouble...we'll be back!
Tristian C
-
July 24, 2023
You should count yourself fortunate if Tony serves you! He went above and beyond to ensure that we received all of our ordered food promptly and kept us updated throughout the process. Thanks to him, I'm definitely planning to return here soon. This exceptional service deserves a raise for Tony!
Our Address
9130 Crown Crest Blvd, Parker, CO 80138, USA
Claim Listing: Red Robin Gourmet Burgers and Brews
Please Login or Register an Account to Claim Listing
I was disappointed in the food. It was not as good as it has been in the past. Our server was wonderful and honestly is the reason for the high rating. He was on top of everything we needed on the table and even knew things we needed without asking. He was super kind and patient with our children at the table. When we left, we left a pacifier on the table and he ran out to give it back to us. Honestly, he didn't need to and it could have just been trashed but he went the extra mile to make sure that we got it. We had a view of the expediting section of the kitchen and witnessed the bartender/bar back put a mop on his head. Gross. Then he proceeded to deliver food. We won't be going back to that location.
I think I've lost my love for casual chain dining. Nothing surprising here. Servers were friendly, but understaffed, which is everywhere you go. Food was meh. Tables had what felt like layers of past diners' food debris on them, but hey, the stickiness kept me from leaning my forearms on the table while eating my burger, so yay I improved my manners. If you like their food, order takeout.
Really good service here. The Smoke & Pepper burger is great, good flavor! Never can go wrong with the bottomless fries and that awesome seasoning.
Been to the Parker location numerous times. Yesterday, 8/3/23, for my wife's birthday ten of us looked forward to dinner. Big party, not expecting immediate seating, we're told :30 and checked back with hostess a couple times since my wife had to get to work two hours after our arrival. After :40 we were told table is clearing and we should be seated shortly. More time passed and we we informed our table was given to another party because "the server is new and would have trouble with a crowd as large as ours". We are a party of five adults and five children 5-10 years old. Manager does not possess ability to make a customer feel good about a bad situation, or apparently train/assist a new server. Since he could not tell me how much longer was our wait, it became clear he had no interest in us dining there. He was rude, provided no sympathy and only responded with "I'm sorry", "we didn't say that would be your table", and "sorry". Again, been to this location numerous times, but no more. Side note, we went to Saltgrass in same lot. Great service and accommodated our "crowd" with little trouble...we'll be back!
You should count yourself fortunate if Tony serves you! He went above and beyond to ensure that we received all of our ordered food promptly and kept us updated throughout the process. Thanks to him, I'm definitely planning to return here soon. This exceptional service deserves a raise for Tony!