Red Robin never disappoints. We enjoyed our experience here today (and each time we've been here before). The food was great, the drinks were cold, and the service was fast and friendly. There's plenty of seating here, too.
bjmarchives
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June 25, 2022
We used to come 2-4 times a month with dine-in or carry-out orders. This review is about service/staff and not the food. Yeah, there’s some bored and lazy staff, some lack professionalism for their ages, work drive, and now I know some are disrespectful. You’ll get mediocre to bad service most of the time. It’s typically dead in here when we come in. I didn’t care, I like their pizza. But tonight crossed the line. I showed up to pickup a carry-out order, waited patiently for updates. Eventually after waiting for awhile, the front of house came back and I was given “We don’t have an order for that name”.. with an attitude.. then “I don’t know what to tell you” by her and another staff, he said “we can’t do anything about it” what?.. like they were expecting me to just walk out after I had paid. This was even after I showed the front of house girl my order on my phone. The manager eventually came over to save the situation, found our order and came back later to explain what happened. Apparently the cooks got confused by the pizza orders, marked it as complete and didn’t prepare it. So she just put it back in. 45 minutes later and are just now getting our pizzas The manager did apologize but it was flat. I didn’t do anything wrong and the staff were really unprofessional.. so I let them know what I thought. Not sure they care but maybe district will read this. Many staff don’t care here. Sorry for the ones that do. It’s dead inside. Avoid this location and just let it commit suicide.
Josh Weidmann
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February 12, 2023
Tonight we ate at Red Robin Park Meadows for my daughter’s eleven-year-old birthday. Two of our six kids were served raw chicken fingers. The others did not order chicken. We told the manager, Jamie, and she took off the two kid’s meals that were raw and offered 50% off the whole ticket. In the end, we decided it was best not to pay. She accepted that decision. The chicken was fully raw, and our girls ate some of it; we are hopeful this does not cause sickness and food poisoning. They are not feeling well. The picture is just of one plate, the other was just as bad if not more worse but the manager took that one. We have a video too. My Scorpion burger was cold, as well as my wife’s burger and our fries. We have frequented there for over a decade. We will not return.
K SilversNelson
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December 03, 2022
Drink runner picked lemon OUT of our ice teas with his fingers then asked if we still wanted them, it took 30+ minutes to get our food. Then the sweet potato fries and burgers were way over cooked. Do not recommend this restaurant.
Audra Dobson
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September 08, 2022
I wish I could rate otherwise but this location messes up our order every single time! There’s always something wrong/ missing. This time was just the worst out of all the mess ups. First of all you didn’t label the two burgers properly, the pig out tavern was on the smoke and pepper burger…. Then I look at the smoke and pepper burger you didn’t put the smoked bacon on this burger … THATS WHY ITS CALLED THAT!!! I said no pickles, and ya put pickles!!! I didn’t get the side sauce that I paid EXTRA for!! No one was in site for me to get anything changed (as per usual). I literally paid extra for these things and this burger and I didn’t even get remotely what I paid for. WHY DO I EVEN COME HERE?! Waste of time and money. I cannot believe that corporate is so close and let’s this location be such an issue for SOOOO LONG. The fact that I even tipped you all, being tipped is for good service not automatic.
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Red Robin never disappoints. We enjoyed our experience here today (and each time we've been here before). The food was great, the drinks were cold, and the service was fast and friendly. There's plenty of seating here, too.
We used to come 2-4 times a month with dine-in or carry-out orders. This review is about service/staff and not the food. Yeah, there’s some bored and lazy staff, some lack professionalism for their ages, work drive, and now I know some are disrespectful. You’ll get mediocre to bad service most of the time. It’s typically dead in here when we come in. I didn’t care, I like their pizza. But tonight crossed the line. I showed up to pickup a carry-out order, waited patiently for updates. Eventually after waiting for awhile, the front of house came back and I was given “We don’t have an order for that name”.. with an attitude.. then “I don’t know what to tell you” by her and another staff, he said “we can’t do anything about it” what?.. like they were expecting me to just walk out after I had paid. This was even after I showed the front of house girl my order on my phone. The manager eventually came over to save the situation, found our order and came back later to explain what happened. Apparently the cooks got confused by the pizza orders, marked it as complete and didn’t prepare it. So she just put it back in. 45 minutes later and are just now getting our pizzas The manager did apologize but it was flat. I didn’t do anything wrong and the staff were really unprofessional.. so I let them know what I thought. Not sure they care but maybe district will read this. Many staff don’t care here. Sorry for the ones that do. It’s dead inside. Avoid this location and just let it commit suicide.
Tonight we ate at Red Robin Park Meadows for my daughter’s eleven-year-old birthday. Two of our six kids were served raw chicken fingers. The others did not order chicken. We told the manager, Jamie, and she took off the two kid’s meals that were raw and offered 50% off the whole ticket. In the end, we decided it was best not to pay. She accepted that decision. The chicken was fully raw, and our girls ate some of it; we are hopeful this does not cause sickness and food poisoning. They are not feeling well. The picture is just of one plate, the other was just as bad if not more worse but the manager took that one. We have a video too. My Scorpion burger was cold, as well as my wife’s burger and our fries. We have frequented there for over a decade. We will not return.
Drink runner picked lemon OUT of our ice teas with his fingers then asked if we still wanted them, it took 30+ minutes to get our food. Then the sweet potato fries and burgers were way over cooked. Do not recommend this restaurant.
I wish I could rate otherwise but this location messes up our order every single time! There’s always something wrong/ missing. This time was just the worst out of all the mess ups. First of all you didn’t label the two burgers properly, the pig out tavern was on the smoke and pepper burger…. Then I look at the smoke and pepper burger you didn’t put the smoked bacon on this burger … THATS WHY ITS CALLED THAT!!! I said no pickles, and ya put pickles!!! I didn’t get the side sauce that I paid EXTRA for!! No one was in site for me to get anything changed (as per usual). I literally paid extra for these things and this burger and I didn’t even get remotely what I paid for. WHY DO I EVEN COME HERE?! Waste of time and money. I cannot believe that corporate is so close and let’s this location be such an issue for SOOOO LONG. The fact that I even tipped you all, being tipped is for good service not automatic.