I eat here all the time, mostly for convenience due to distance from movie theater. Hamburgers, fries and shakes are great most of time. Service is good or great depending on server. Makes big impact but the new delivery system they are running now improves this but I was told by a staff member they lost pay from it so remember when tipping. Managers are disappointingly not helpful and have been rude but I will continue to come back. Has been frustrating that we have been sitting in bar area, to have family's with young LOUD kids sit next to us. Now I am not upset over kids as I have a family too. However the point of it is to have a kid free section and alcohol. I liked that for on times where the kids don't tag along and it just ruins it. Thankfully this has only happened twice so far in 3 months. So fingers crossed.
I would go again. The furniture has been "loved" (some of the vinyl on the seats are cracking), probably could use a little TLC (repair), but still works. Went with a larger group and service was good, and food tasted as expected. Thank you to the folks working here for the positive experience!
We had not been to this Red Robbin as a family in probably a couple of years and man has it changed. They used to have a 10 page menu but now it's just a double-sided menu front and back. My old favorite I can remember ordering as a kid their clam chowder soup they don't carry it any more. Nobody wants to work restaurants any more and their staff was clearly unmotivated. Ordering and eating here took two hours. This place has turned into a bar with a minor food service. I expect them to probably go bankrupt because we went on a Friday night around 5:30 pm and barely anybody was there. I can remember going to Red Robbin in the 80s and 90s as a kid and having the best experience. I don't know if it's the supply chain issues with food or whether or not the pandemic ruined their business model. I would never come back here it's almost easier to get a better burger at Shake Shack or Five Guys and have a better experience and better food. Their fries baskets were like 20 tiny french fries the size of a pinky finger.
Better experience than last time. The server was very attentive to our detailed order and they got it right. Keep up the good work.
Weak effort. Overall quality of the food was poor. Never ending fries worthless... seemed incapable of serving more. Beverages not served full, no fruit accompanying when should have been. Additional order placed to go took one full hour to receive. Seemed like a practice run for what a real restaurant might be like.
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