We ordered a 3 piece and a Caniac combo…. Both boxes only had TWO tiny pieces of chicken (see images)…. And the Caniac combo was kissing coleslaw too. Very disappointing spending $30 and only getting 4 tenders altogether. Especially considering the Caniac combo is supposed to have SIX tenders.
It’s not bad. The chicken is good, but they only offer their “secret sauce” which tastes like a mix of catchup and mayonnaise with a little spice thrown in. Their French Fries are often cold and they no longer have dine in. They are only doing drive through for some reason. Posted 9/22/22
Today I ordered the Box combo and didn’t receive the box combo. I was given a different order. I told the girl in the window she gave me the wrong order. Showed my receipt. And she says “but I charged you for the box combo.” I said “yes and this isn’t the box combo.” She looks at the receipt and finally gave me the correct order. I asked for her to throw the wrong order away since I’m not going to eat it. And she told me she couldn’t take it back. This isn’t the first time my order has been messed up. This is the 3rd time. I haven’t made complaints until now. I’m tired of my order getting messed up and being given the wrong order. If there is going to be multiple people working drive threw there should be some sort of system so these mistakes don’t happen
I love Canes and eat it every week, but this was my first time at the Highlands Ranch location, and it was an awful experience. The food is always fresh and hot, but here, the chicken tasted like it was cooked 45 minutes earlier. And to top it all off, one of the four chicken strips was literally a small piece of crust. See photo for reference... won’t be going back to this location that’s for sure
I used to love this place! They had wonderful chicken fingers… not sure what has happened but how does this tiny thing even count as one of the four chicken fingers? If I wanted nuggets I would have ordered nuggets somewhere. It’s frustrating paying money and not getting what you pay for.
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