QDOBA Mexican Eats

955 New Memphis Ct Ste 103, Castle Rock, CO 80108, USA

About QDOBA Mexican Eats

3.9 / 5

from reviews

Is this your business?

    Dennis Martel
    May 05, 2023

    I'm a first time customer to this Chain . The store was very clean including the bathrooms. The staff greeted us with a smile. The food was very fresh served quickly reasonable priced. Tables were clean. Thank you very much.

    May 29, 2023

    Went in 30 minutes before closing. The man pictured was very rude from the moment we walked in the door and made it very clear he wanted to close early and not serve us. He very rudely said what do you want and threw everything around and slammed the food down. He said that they were out of bowls, out of quesadillas, would not be warming tortillas. When we asked how they were out of quesadillas he stated he already cleaned and closed things and would not be doing anything. When asked for the manager he stated that he was the manager, and wouldn’t tell us his name. Then threw away the food he did make, and said he wasn’t serving us. As we walked out he went and locked the doors and closed early. Why advertise that you are open until 10 if you don’t want to serve people. Super rude and unprofessional and poor choice of management. Will never visit here again.

    Brianna Campbell
    August 21, 2023

    We ordered online and had an awful experience. 1. We didn't get all of our food so we called the store for 30mins with NO ANSWER! 2. The custom tip we did online for the driver never went through making me have to drive to the bank to get cash. 3. After all of that, to finally sit down to eat to see that they just duplicated my husband's order so I didn't get food since I'm a Vegetarian and my husband is not. Still trying to call and no one is answering.......how terrible of an experience when this meal ended up costing more than $60 plus gas, plus my sanity just to not even get to eat. The only good thing was the driver Danny was awesome!

    Amit Baser
    November 21, 2022

    Horrible and exceptionally rude staff. We had the worst dine in experience today in this Qdoba outlet. I ordered two veg burritos and veg tacos. I made it clear multiple times there should be no meat. The guy who was preparing the burrito went to get the fajitas. I told the staff person who was supposedly the manager himself to entertain other customers while I waited for the fajitas. But this person kept ignoring me even when the fajitas arrived and kept serving other customers. I had to intervene and ask him to start my order. He gave a very rude expression and talked very rudely to me. Two customers in line acknowledged this man was being very rude. On top of it he was very careless with my order. He kept on dropping chicken pieces on my burritos. I had to ask him to redo both my burritos. But he messed up with my tacos and put in chicken pieces in it. We didn’t realize until we were half done with our tacos. When I complained there was no remorse in their part. Not only this, when I was trying to explain them their fault the other person came in took my bowl and threw it in the trash and said “You are done. Leave the store.” Pathetic service, highly impolite and rude staff. Why should I leave the store without I being compensated for the for your blunder. Is this the way you treat your “all” your customers?? This store is a blemish due to its staff. See below picture of my half eaten bowl whose picture I managed to get before it being thrown into trash without my consent. You see chicken pieces in it. No remorse guys, no remorse on your part.

    Anthony Gleba
    October 19, 2022

    We ordered catering for a birthday party that had roughly 15 people coming. I did 2 orders of the "taco kits for 10" thinking we would have plenty of food and maybe even some left over and I was completely wrong. As you can see from the pictures, both of the meat pans were roughly a 3rd full. I'm sure they go by weight but if anyone thinks that meat divided by 20 people is worth the $300 I paid for it (including the tip) I would strongly disagree. I will say the lettuce, salsa's, etc...that accompanied the meat were plentiful which makes the small amount of meat I feel we received even more odd. The worst part was when we called we were told a manager would be back in about 15 minutes and give us a call regarding the order. That was on Saturday and now it's Wednesday and still no call back. We ended up having to order pizzas to make sure everyone got food so needless to say I wouldn't recommend anyone order catering from Qdoba. Super disappointing experience.

    QDOBA Mexican Eats

    Our Address

    955 New Memphis Ct Ste 103, Castle Rock, CO 80108, USA

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