Definitely came through for us today! We were going to go to another resturaunt but the line was out the parking lot, and Panda Express was right there as a handy second! The line wasn't too long (though keep in mind this isn't usually the case given it's popularity) , though there was a wait for the fried rice to be made, but after that we were at check out in no time. You can never go wrong with their Orange Chicken and Fried Rice!
Update ( As of 2-24-22) - The Orange Chicken and Honey Walnut shrimp was banging, but the rice felt extremely more dry than usual! The checkout lady was very kind and sweet, so props to her! Also, the tables were very dirty and the chairs were all over the place. Fyi: there was a free entree for us on the back if we filled out their only survey with the given code on the back of said receipt. It'sonly takes 5 minutes to fill out and the most you have to do other that Satisfactory/Unsatistfactory bubble answers is a three-sentence minimum evaluation of the restaurant as a whole. When you're done, it'll give you a reference code to present the next visit to redeem your freebie (let's hope it works!)
Rich Johnson
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April 08, 2023
Never before tonight have I experienced such disappointment in Panda’s Management and staff. I will preference this by saying my visit was at 9:10pm just 20 minutes prior to closure but had a moderate line in the store. The steam table was practically empty only containing a few select items. When it was my turn to order I asked for items which were not available and was told I could only select from the few that were left on the almost empty table. It was very clear and evident that “King” was not looking to go out of his way or create extra work on their part by offering to make a serving to accommodate my request. There were still people coming into the store behind us that would more than warrant making some accommodations rather than showing no care for the guest.
Panda should focus less on building up communities, the Panda Cares program, and Uniting our Communities and turn their attention to the basics…Take care of the customer.
The jack of all Dans
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January 13, 2023
i ordered mushroom chicken, which was out, they told the guy to cook some, he said it would be about 5 minutes, he proceeded to cook two other dishes that no one had even ordered (the store was closing in 2 hours) and he finally made the mushroom chicken. i get home and open up my food, he had made it with beef instead of chicken...i cant eat red meat...inedible for me...they dont even serve a mushroom beef.
justin hardrick
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July 15, 2021
Would give this place 0 stars if I could. After after working my 10 hour shift I decided to go to Panda, got there at 8:31. Walked in and was highly disappointed. All that they had was scraps. I ask if they were cooking any food and the lady said "No" and just pick from what they had available. So I asked them what time they closed and they said 9. Very disappointed. Another gentleman walked in behind me as I was taking photos and heard my conversation with the staff, he shook his he and turned around and left. Do not recommend and will not return.
Jitana Martinez
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May 05, 2023
Don't waste your time ordering. Got meat crumbs in the beef and broccoli-hardly any meat and more broccoli stems than whole broccoli. More mushrooms than steak in black pepper steak. King the assistant manager was contacted, and he refused to do anything and claimed that they only give 4 pieces of meat for each dish with meat ordered. King is a lier, I ordered Beijing beef and got way more than 4 pieces. Terrible service, won't be ordering here again. Look at the many other bad reviews and save your time getting food from here. More than likely you won’t be happy with your dish, and nothing will be done about it.
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Definitely came through for us today! We were going to go to another resturaunt but the line was out the parking lot, and Panda Express was right there as a handy second! The line wasn't too long (though keep in mind this isn't usually the case given it's popularity) , though there was a wait for the fried rice to be made, but after that we were at check out in no time. You can never go wrong with their Orange Chicken and Fried Rice! Update ( As of 2-24-22) - The Orange Chicken and Honey Walnut shrimp was banging, but the rice felt extremely more dry than usual! The checkout lady was very kind and sweet, so props to her! Also, the tables were very dirty and the chairs were all over the place. Fyi: there was a free entree for us on the back if we filled out their only survey with the given code on the back of said receipt. It'sonly takes 5 minutes to fill out and the most you have to do other that Satisfactory/Unsatistfactory bubble answers is a three-sentence minimum evaluation of the restaurant as a whole. When you're done, it'll give you a reference code to present the next visit to redeem your freebie (let's hope it works!)
Never before tonight have I experienced such disappointment in Panda’s Management and staff. I will preference this by saying my visit was at 9:10pm just 20 minutes prior to closure but had a moderate line in the store. The steam table was practically empty only containing a few select items. When it was my turn to order I asked for items which were not available and was told I could only select from the few that were left on the almost empty table. It was very clear and evident that “King” was not looking to go out of his way or create extra work on their part by offering to make a serving to accommodate my request. There were still people coming into the store behind us that would more than warrant making some accommodations rather than showing no care for the guest. Panda should focus less on building up communities, the Panda Cares program, and Uniting our Communities and turn their attention to the basics…Take care of the customer.
i ordered mushroom chicken, which was out, they told the guy to cook some, he said it would be about 5 minutes, he proceeded to cook two other dishes that no one had even ordered (the store was closing in 2 hours) and he finally made the mushroom chicken. i get home and open up my food, he had made it with beef instead of chicken...i cant eat red meat...inedible for me...they dont even serve a mushroom beef.
Would give this place 0 stars if I could. After after working my 10 hour shift I decided to go to Panda, got there at 8:31. Walked in and was highly disappointed. All that they had was scraps. I ask if they were cooking any food and the lady said "No" and just pick from what they had available. So I asked them what time they closed and they said 9. Very disappointed. Another gentleman walked in behind me as I was taking photos and heard my conversation with the staff, he shook his he and turned around and left. Do not recommend and will not return.
Don't waste your time ordering. Got meat crumbs in the beef and broccoli-hardly any meat and more broccoli stems than whole broccoli. More mushrooms than steak in black pepper steak. King the assistant manager was contacted, and he refused to do anything and claimed that they only give 4 pieces of meat for each dish with meat ordered. King is a lier, I ordered Beijing beef and got way more than 4 pieces. Terrible service, won't be ordering here again. Look at the many other bad reviews and save your time getting food from here. More than likely you won’t be happy with your dish, and nothing will be done about it.