They put chicken on my food & charged me for it after I asked for no meat as I am pescitarian. Had to have them remake my order & was given attitude after asking for a refund on the chicken.
Food was good, but the trash was overflowing, tables were a mess. They seem understaffed.
More intense management on site, new trainees going through 'boot camp', which could be a positive mentorship/growth opportunity for the young staff if they hang in there and want to grow. Definite different vibe from other locations (i.e., the louder, more modern music) if you appreciate that aspect. I could see this location appealing to a more younger crowd. Be prepared to wait longer than normal for your food until the line runs smoother.
I have mixed feelings about this place. I always order the Wisconsin Mac and Cheese, before the pandemic it was always beyond delicious, it has unfortunately changed. Moderate prices, but some really good potstickers. Love the soda fountains.
Over 10 minutes late, people who placed their order after me got theirs first and no one in the kitchen is wearing gloves.
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