995 Park St, Castle Rock, CO 80104, USA

About McDonald’s

3.3 / 5

from reviews

Is this your business?

    Brandi Pratt
    September 29, 2022

    Bland coffee , overcooked hash browns, and I got a lovely smashed fly (bug) under my coffee lid to go with my coffee . Bugs just taste so good with my coffee thanks guys. NOT! I will be complaining to corporate! Edit: So I have updated my review to a 3 star since they actually made several attempts to contact me and make it right and I even got a letter from the owner stating his apologies and how they will make it better and provided a free meal coupon . Thank you so much for being proactive on this matter since this is also important to everyone’s health. Bugs (especially flies) can transmit H. Pylori when they come into contact with you or your food. The Owners letter also stated he personally discussed these concerns with his staff and restaurant manager and will make every effort to better these issues. Thank you for taking a step to make improvements for the health of all your customers. 🙌

    Christian Merriman
    November 03, 2022

    Arrived at 0900 and left at 0926. I felt this location deserves a much higher rating. The staff was very friendly to me and my service dog. The space McDonalds occupies is also a lot cleaner than other locations. I think the bad reviews are from the up tight ppl who live in Castle Rock with nothing better to complain about. It’s McDonald’s not a miracle 💯

    Sylvia Gallegos
    February 07, 2023

    Three different employees looked at the phone with the details of the mobile order being picked up not one said anything they all left the counter and not one came back..No bacon and everything I did not want was on my burger and I didn't get my drink..

    Jazmyn Black
    November 13, 2022

    Fairly fast moving place. Most of the time the orders are spot on. The people could be happier but can't say I blame them either for their job so I am good as long as my order is right.

    Diane Brownhill
    December 10, 2022

    We ordered a tea, egg McMuffin and 2 sausage and egg burritos. Instead of burritos we got a sausage and egg McMuffin. So we lost money on this transaction. Too bad we are on a roadtrip and didn't look in the bag until we were too far away to return it. Lesson learned: always look in the bag to co firm what you got before leaving...


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