Spent almost $4 on a large French fry and this is what I pulled out of the bag after I drove away. And they were cold. I haven’t been to a McDonald’s and had a good experience in a long time. I have no idea why I keep going back even just for the convenience.
This mccdonalds had amazing service. From the young man who took the order and money to the young lady who gave out the food. Smiles and kindness are very hard to come by. I appreciate their great service. We could use that kind of service in the springs for sure. Great job Thank to
Arrived at 0900 and left at 0926. I felt this location deserves a much higher rating. The staff was very friendly to me and my service dog. The space McDonalds occupies is also a lot cleaner than other locations. I think the bad reviews are from the up tight ppl who live in Castle Rock with nothing better to complain about. It’s McDonald’s not a miracle 💯
Bland coffee , overcooked hash browns, and I got a lovely smashed fly (bug) under my coffee lid to go with my coffee . Bugs just taste so good with my coffee thanks guys. NOT! I will be complaining to corporate! Edit: So I have updated my review to a 3 star since they actually made several attempts to contact me and make it right and I even got a letter from the owner stating his apologies and how they will make it better and provided a free meal coupon . Thank you so much for being proactive on this matter since this is also important to everyone’s health. Bugs (especially flies) can transmit H. Pylori when they come into contact with you or your food. The Owners letter also stated he personally discussed these concerns with his staff and restaurant manager and will make every effort to better these issues. Thank you for taking a step to make improvements for the health of all your customers. 🙌
I visited here for some liquid fuel (coffee), an Egg McMuffin and a bathroom break during my travel from CO Springs to Boulder. I can't really provide a robust review since my order was very minimal; however, the items I did order were good. The only negative part of this visit was the overall cleanliness of the restaurant bathroom...especially considering how the restaurant wasn't as busy. One thing I noticed about the restaurant was that each table had a number assigned to it. Definitely not a negative thing, just curious to why or when we decided it's beneficial for customers to get food delivered to their table at a "fast-food" restaurant, versus getting up and grabbing your own food? Well, like I said, nothing negative...just curious since this was the first fast-food restaurant I've seen this option. Or perhaps this option was for something else? Either or, the visit was great!
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