McDonald’s
4999 Factory Shops Blvd, Castle Rock, CO 80104, USA
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4999 Factory Shops Blvd, Castle Rock, CO 80104, USA
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I worked at Mcdonalds when I was in high school, years ago. The food was excellent and from the manager to the front staff we gave excellent customer service always being super nice to the customers because we knew that their business is what paid our pay checks. Your Mcdonalds, your manager which is black is very rude and then your food is not good. Your buns are hard and the fries are brown. Meaning your grease is not being drained and refilled daily. Your drive through person tonight pushed my bag into my hands, not nice at all. I will not be returning to your Mcdonalds just to much unprofessionalism, just to much. I'm so sad about my order tonight and the treatment that I have received from your facility and staff. God Bless people who try and be nice to others. Amen
I really don’t like McDonald’s food. Their coffee is amazing though and my child loves happy meals. I came here on Thursday and the drive through mis- heard me and when I got my food no happy meal. The worker or manager had me park and brought out a free happy meal. She was very sweet and kind. Not sure what her name was, but thank you.
Ordered on the app and have a receipt on my phone. They try to tell me that I didn't order it when it's on my receipt. So sick of these corporations thinking that people are that stupid. They try to tell me: "Oh, we didn't charge you for it." Really? Because if it's on my receipt you most certainly did. That's how receipts work. Go get an education. Oh, and my hot coffee lid wasn't on and now I have a puddle in my cup holder. Never going back.
Took my grandson to this McDonald’s and won’t be going back! It was completely filthy—the bathroom was disgusting and the floors were littered with trash. I wanted to order food but the guy at cash register said “You can use the kiosk…or I can hurry and take your order” with much impatience and without even looking at me. Then he stood around munching on French fries and filling a bag with food. Anyway, even though I love their French fries, I won’t be going back! Gave me the creeps!
Ordered off $3 menu last night got charged more then what I ordered. Get to the window and the girl was on her phone taking selfs with her tongue sticking out. Counters were a mess and she could if been cleaning. Business like fast food shouldn't allow phones on the job. If you use it for business is one thing but any fast food place is definitely not.