I came in before the lunch crowd. It still took a while to get my chicken salad plate. I will say: I could see ALL the staff busting their a$$es in back. The site was very clean, staff very pleasant, most of the goods well presented. The sandwich was good. But, for the price, I felt cheated out of the salad, more croissant than salad. And the noticeable water chestnuts rather than actual meat. Salad was a little limp; dressing plentiful. I DO understand how hard it is right now but... this isn't what I wanted my once-a-week Lunch Out to feel like. Maybe it was my choice of plate? I'll try it again.
This is our second time here in about four weeks. The first time we he wait was almost 50 minutes for our sandwiches and soup. There were only three people working both the drive in and in side eating. The food is delicious so we came back to see if things had improved. This time five people were working and we got our food in under 10 minutes. Our favorite is the Hot Rueben sandwich and the lobster bisque soup. Oh my!!! So good. We will be back now that they hired more help!
Food is yummy, but service is super slow. We waited for 3 cookies over 15min, since only one person prepers all the orders- meals and/or cookies.
My husband just left an review while we were waiting for our food and had trouble editing it. When we got our food and pastries we did not receive the correct order for our pastries.. we had to get back in line to have them correct it and add a single slice of bread because for whatever reason my soup did not come with one.. we were charged 1.07 for the bread which we then had to wait over 5mins to get A SINGLE SLICE OF BREAD... when we finally were given the bread it was given to us on a plate even though the rest of our food was to go I had to ask for a bag for it and was given no apology or anything for the mistake or the wait... horrible customer service would not recommend to anyone... hopefully the food is decent we will find out soon. Update: got back to the house and noticed that the cheddar cheese I asked was actually shredded and our portions sizes were different. There was no communication with the cashier who took our order. We are from Minnesota and wanted to try Kneaders because everyone said to try it!? We leave tomorrow and would not recommend this place to our family that lives in Colorado!
Restaurant is FILTHY. Trash is overflowing. Staff is having a grand time joking around so loudly we could hear their conversation in the front of the dining area. More time should be spent cleaning and such.
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