Definitely never going back to this one. They ask if you want cheese then charge you extra without telling you and not sure if it’s all or them but the “regular” sandwiches are kids size.
Heather Love
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August 07, 2023
Worst Place ever! Ordered a Catering order for last Saturday, girl was rude when I went to pick it up, was talking on her personal phone while trying to help me. Tried to give me my catering order in one of their supply boxes. When I went to one of the tables to see what was inside it and started to open a sandwich to check to see if it was cut in 3 pieces, she proceeded to come grab the box from me and the sandwich in my hand. Took all of it back behind the counter then proceeded to put it in the catering box and cut the sandwiches, and got back on her personal phone. She cut them, put them in the box, brought it over to me and walked away, she acted like it was an inconvenience to do her job and give me what I ordered (which I did several days in advance). I had no idea which sandwich was which. I will never order or go back to the Wilcox location again!
Chris Frazier
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September 15, 2023
I’ve called you and asked you to speak with your drivers about parking in either the handicap spot or the crosshatches associated with them. You’ve dismissed me. Please tell your drivers to stop this disrespectful practice. You can start with this guy.
Mei-Ling R
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August 02, 2023
This place is HORRIBLE!
Gets an F minus in customer service!
Was charged extra for cheese that was NOT added to the sandwiches. Was told they couldn’t make a small sandwich out of their “specialty” sandwiches (without offering an alternative, at least), and was rushed through the ordering process although we were the ONLY ONES in the place.
In summary: DO NOT ACT ENTITLED or as if the customers owed you something! Be nice and treat all clients with respect!
One star because 0 is not an option.
READING OTHER REVIEWS WHERE OTHERS ALSO MENTION CHE “CHEESE ISSUE” SO IT SEEMS TO BE A WAY TO SCAM ADDITIONAL $ FROM PEOPLE! Also, don’t waste your time telling reviewers to write or send feedback somewhere else! We are giving you our I feedback HERE!
UPDATE: See their response? To contact some internet link to give them feedback!? WHAT DO YOU THINK THIS IS? We are giving you feedback about your business! Do something to make it better!
Tiff
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August 05, 2023
Wish I could give zero stars. Bunch of dudes with long hair. Not wearing hair nets. One guy literally texting on his phone over the sandwiches he was making. 4 guys working and they all just kept looking at us standing there waiting to get our order taken..never said anything to us. We ended up walking out..will NEVER be back and would not recommend to anyone. Disgusting hygiene.
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390 S Wilcox St Ste. D, Castle Rock, CO 80104, USA
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Definitely never going back to this one. They ask if you want cheese then charge you extra without telling you and not sure if it’s all or them but the “regular” sandwiches are kids size.
Worst Place ever! Ordered a Catering order for last Saturday, girl was rude when I went to pick it up, was talking on her personal phone while trying to help me. Tried to give me my catering order in one of their supply boxes. When I went to one of the tables to see what was inside it and started to open a sandwich to check to see if it was cut in 3 pieces, she proceeded to come grab the box from me and the sandwich in my hand. Took all of it back behind the counter then proceeded to put it in the catering box and cut the sandwiches, and got back on her personal phone. She cut them, put them in the box, brought it over to me and walked away, she acted like it was an inconvenience to do her job and give me what I ordered (which I did several days in advance). I had no idea which sandwich was which. I will never order or go back to the Wilcox location again!
I’ve called you and asked you to speak with your drivers about parking in either the handicap spot or the crosshatches associated with them. You’ve dismissed me. Please tell your drivers to stop this disrespectful practice. You can start with this guy.
This place is HORRIBLE! Gets an F minus in customer service! Was charged extra for cheese that was NOT added to the sandwiches. Was told they couldn’t make a small sandwich out of their “specialty” sandwiches (without offering an alternative, at least), and was rushed through the ordering process although we were the ONLY ONES in the place. In summary: DO NOT ACT ENTITLED or as if the customers owed you something! Be nice and treat all clients with respect! One star because 0 is not an option. READING OTHER REVIEWS WHERE OTHERS ALSO MENTION CHE “CHEESE ISSUE” SO IT SEEMS TO BE A WAY TO SCAM ADDITIONAL $ FROM PEOPLE! Also, don’t waste your time telling reviewers to write or send feedback somewhere else! We are giving you our I feedback HERE! UPDATE: See their response? To contact some internet link to give them feedback!? WHAT DO YOU THINK THIS IS? We are giving you feedback about your business! Do something to make it better!
Wish I could give zero stars. Bunch of dudes with long hair. Not wearing hair nets. One guy literally texting on his phone over the sandwiches he was making. 4 guys working and they all just kept looking at us standing there waiting to get our order taken..never said anything to us. We ended up walking out..will NEVER be back and would not recommend to anyone. Disgusting hygiene.