2nd chance for this location,same result. I would recommend you just close. Obviously there is Zero leadership. 45-60 minutes for a simple walk-in order is unacceptable. I recommend removing any signage referring to “freaky fast” as it no longer applies here.
What a terrible location!! I just placed an order online and waited and waited. Finally over an hour later I called the store and the guy said oh yea we don’t have a delivery driver today and I just haven’t gotten around to calling you yet. Such terrible service. Have never had a good experience at this location. If I could give lower than 1 star I would. Do not recommend. If you are craving a sandwich go to one of the many other great food places we have in Castle Rock!
Staff was very friendly and professional! Sandwiches were ready before we even sat down at a table. Speedy service and delicious food.
Freaky fast? Are you kidding me? I wouldn't call taking thirty minutes to make two sandwiches with almost no one else in the store fast... Maybe Jimmy John's should rethink their slogan because of this location. I forgot to order a sandwich and was going to hop back in line and they told me it would be ANOTHER 30 minutes. What a joke... Not to mention they messed up the sandwiches. So really, what did I even pay for today?
The experience was quick and painless! I did car pickup and they came out in less than 5 minutes even after they immediately came out to warn me they were backed up for lunch. Well oiled machine, impressive!
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