First time. It was amazing food! Will try again if we travel through.
One of my favorite burger places to go when I am craving something fatty. Unlike other fast food joints, Freddy's actually takes time and effort into their food and customers. The food is good and definitely hits the spot.
This last weekend was not great with Freddy’s. We love Freddy’s food, but they’ve dropped the ball a couple times now. The first time, I placed an online order to be delivered. I did this, because I was home alone with 5 children and 1 of them had a 103 fever. I didn’t want to leave the house to go get the food, since it is usually a long wait in the drive through. The food was supposed to be delivered by 6:43. At 6:53 I got a text and received an email that my order was canceled. So unacceptable to do that to someone. My children were all disappointed and hungry. I told them we could try the next day. This was after crying from the stress of trying to figure out dinner last minute and worried about trying to get a fever under control for my little one. The next day, I went in person, to make it up to my kiddos. It was an order for 6 people. They missed a french fry and one of the sundaes. Also, one of the concretes was supposed to be double cookie dough, but instead got double chocolate chips. Not so bad if it wasn’t for someone who doesn’t like chocolate. I suppose if you’re only ordering a very small order you might be okay, but McDonalds and Chick-fil-A are capable of handling larger orders better. I’m highly disappointed and don’t think we’ll be back for awhile. Hopefully in the future they’ll have figured things out better. I definitely DON’T recommend trying to get delivery from here.
The young tall manager that was working tonight around 7pm was the best. Everyone there seemed to be having a good time and enjoying work. Rare sight to see everyone collaborating and still serving up GREAT customer service!
Burgers were good. Fries and onion rings were average at best. Chilli on chilli dog needs a lot of work; not much flavor. Custard was good; nothing special. I prefer our "old" Steak & Shake.
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