Ordered A custom itachi cake for my little brother's themed 13th birthday sent I the custom design that gets printed on the cake and the specifics (red borders, writing etc.) August 28th, They sent me a confirmation email saying I would get a call or email if there were any concerns or questions with the cake. We came today to pick the cake up and we're told by the girl at the front desk that it had been overlooked by everyone they saw the order but didn't have a cake decorator. I asked why I wasn't called or emailed beforehand so I could've got the cake elsewhere no answer for this. They gave us the cake pictured for A 13 year old /: needless to say it looks like it was done by A little kid, if you have any custom cake orders they aren't able to handle these right now. Thankfully we were given the cake free for the huge inconvenience and lack of professionalism.
Pat Franzen
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July 28, 2023
Great experience! The young lady who took our order appeared new but well trained. The food was good, except for the onion rings which were fried a bit too long. More crunch than oniony flavor. Love the fountain drink machine with probably 50 or more flavors. It was a hot day but the A/C inside was frigid. We had to go to their nice patio to finish our sundaes.
Ryan Cook
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September 23, 2023
This locations blizzard ice cream always tastes better than any other in the area. They are also not shy with loading up the candy! Always love a good blizzard.
Don Valdez
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October 13, 2021
Staff was pretty nice! Food was okay but the dessert was something else. There was a hair on the spoon and it had a gross taste to it. The lobby wasn’t as clean as it could be and there was stuff piled up on some of the sitting areas. Can’t they just keep it in the back or something? This place has seen better days but it wasn’t too horrible!
Terri Mooney
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April 02, 2023
My son went through the drive thru, got me a Peanut Buster Parfait, extra peanuts. We live 2 miles. See picture to what I got!!! This is NOT how it should have been served!!! What a disappointment!
Gave 2 stars only because I called and the young lady who answered was very kind and professional!
Our Address
132 S Wilcox St, Castle Rock, CO 80104, USA
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Ordered A custom itachi cake for my little brother's themed 13th birthday sent I the custom design that gets printed on the cake and the specifics (red borders, writing etc.) August 28th, They sent me a confirmation email saying I would get a call or email if there were any concerns or questions with the cake. We came today to pick the cake up and we're told by the girl at the front desk that it had been overlooked by everyone they saw the order but didn't have a cake decorator. I asked why I wasn't called or emailed beforehand so I could've got the cake elsewhere no answer for this. They gave us the cake pictured for A 13 year old /: needless to say it looks like it was done by A little kid, if you have any custom cake orders they aren't able to handle these right now. Thankfully we were given the cake free for the huge inconvenience and lack of professionalism.
Great experience! The young lady who took our order appeared new but well trained. The food was good, except for the onion rings which were fried a bit too long. More crunch than oniony flavor. Love the fountain drink machine with probably 50 or more flavors. It was a hot day but the A/C inside was frigid. We had to go to their nice patio to finish our sundaes.
This locations blizzard ice cream always tastes better than any other in the area. They are also not shy with loading up the candy! Always love a good blizzard.
Staff was pretty nice! Food was okay but the dessert was something else. There was a hair on the spoon and it had a gross taste to it. The lobby wasn’t as clean as it could be and there was stuff piled up on some of the sitting areas. Can’t they just keep it in the back or something? This place has seen better days but it wasn’t too horrible!
My son went through the drive thru, got me a Peanut Buster Parfait, extra peanuts. We live 2 miles. See picture to what I got!!! This is NOT how it should have been served!!! What a disappointment! Gave 2 stars only because I called and the young lady who answered was very kind and professional!