Chipotle Mexican Grill

18701 Mainstreet #1, Parker, CO 80134, USA

About Chipotle Mexican Grill

3.9 / 5

from reviews

Is this your business?

    Morgan Murphy
    -
    June 28, 2022

    I grew up going to this chipotle and it used to be amazing. Used to have helpful friendly staff and they were always willing to accommodate if something wasn't right. Well, 3rd strike this last week. After the pandemic they have had horrible customer service, and the food has been terrible. 3 months ago I made a call ahead order which I'd done before many times. A young man answered, took my order, confirmed the location, said it would be ready in 20 minutes. I showed up 30 minutes later, no food... I would've been happy to wait and have them make it, but they denied that I had called at all and said they couldn't help me. I was upset, and the manager came out, didn't offer to remake my food or anything, and didn't even apologize. The kid who took my order who was working phones denied taking calls within that time frame. They stated again they couldn't help me and I left. Last week I ordered via grub hub. The picture shows what I recieved. My order didn't include even the basics, white rice, black beans, nor veggies, all which I checked while ordering. And to make it worse, this $20 bowl wasn't even half full. I will never return to this location nor will my friends and family in the parker area due to similar issues.

    Benn Apachito
    -
    August 02, 2022

    2 times we’ve come here and had a bad experience. The food was not good and also the chips were extremely salty and stale. Other locations in the area aren’t like this. Also found a piece of plastic in the steak bowl. It’s sad to have to write this review :( chipotle’s gm needs to address

    Amanda Tweedy
    -
    April 26, 2022

    Super inconsistent with online delivery and pickup orders. When they get our order right, its pretty good. Unfortunately, they have only gotten our order right 1 out of 3 times. Most recently we went in to ensure they got our order correct and it was a miserable experience! The staff was rude, food was awful and assembled with no care! I took a picture of our burrito before it completely fell apart. We are done with chances for this location and will not be returning!

    Edy Garipay
    -
    April 02, 2022

    Don’t order online or check your order. I picked up my bowl and it felt empty. Barely any chicken. How would you accidentally put this little of chicken? So disappointed.

    BIG Wholesales
    -
    July 13, 2022

    Garbage service and horrible food. Small meat portions every time we order delivery. I once waited in line for 30 mins to pick up my online order

    Chipotle Mexican Grill

    Our Address

    18701 Mainstreet #1, Parker, CO 80134, USA

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