I love this Dylan kid. Every time I walk in Chipotle, a warm feeling fills my heart when I see his beautiful smirk from behind the front line. Truly the best employee that has ever existed. Prove me wrong.
Something has happened to this place. My last review was very positive but now the food is low quality. The order which was a simple burrito bowl, did not include beans,half the amount of steak that I am used to and I waited 15 minutes to get it because they are now allowing anyone in. It is all online ordering. My suggestion go anywhere else.
I'm a regular Chipotle customer and come to this location quite often. As it is the closest to our home. As much as I come here I have equally as many bad experiences as I do good. So you take a 50/50 chance coming to this location you may get good customer service, or the manager will argue with you. You may get good food serving sizes. Or they will try to give you as little as possible as they can get away with. I don't enjoy when fast food restaurants like this Penny pinch unfortunately this comes from store level management I can assume. At the time I arrived there was very few customers and plenty of staff
I ordered a burrito with lots of meat cheese hot salsa lettuce white rice. This was a to go item and it was fast no waiting. Cost $12+ dollars.
Tacos were absolutely cold! We complained and the manager said we he just checked the temperatures and turned and walked away. We wrapped up the tacos to bring them home to warm them up in the microwave. Cold food and lack of management interest in complaints means we will never visit this location again.
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