Service was fast and friendly, location is excellent, and the quality of the food was up to Chipotle standards. My kids and I enjoyed an early lunch there. They were getting quite busy by the end of our meal, but still providing fast service. Dining in is an option, but know that the dine in area gets crowded. I wouldn't walk in between noon and 1pm and expect to find a table for six or more. That's my only caution re: this Chipotle. Recommended!
I love Chipotle but their online ordering system really needs improvement. Recently my orders have been ready 30 minutes after the promised time at this store and the staff seems overwhelmed.
Restaurant was clean and well lit. When I ordered my burrito bowl, the lady making the food seemed irritated and was rushing me. I asked for specific toppings and she just put whatever she felt like on top. I asked for lettuce, didn't get any, I had to ask 3 times and got 3 small pieces of lettuce. Then put guacamole on top and I didn't ask for any. If they listen, it would have been a better experience.
Grabbed lunch for 6 people to go and received rude service and was told to order online...what? Why nobody was in line. We were the only 2 people ordering for 6. When asked for sides of queso and salsa got even worse service. What is going on here? This location has always had issues...this is a known issue that's till going on. Spent $112 and got treated horrible. Everyone that works there needs additional training.
Ordered dinner last night (pick-up) and my fiancés burrito was massive, my salad bowl was fantastic, and queso to die for! Salsa left out but wasn’t concerned- we had too much as is! :) There was a sign on the door that the place was closed due to being understaffed and was only allowing online orders, which is what I had done. I’m grateful someone was there to hand it off. It’s unfortunate the place is understaffed- we are too in the healthcare sector so I know how it goes and the stress it puts on the remaining crew working hard to compensate for the lack of help. Corporate: I hope the kind souls you have left working for you are being paid well. And if they are not, I hope you reconsider what they are contributing to other hard-working folks who too exhausted to fix anything after work.
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