We placed an order using DoorDash, the delivery was fine but our entire order was messed up. The ticket was correct but our food was wrong on one of the bowls and the second bowl was only filled halfway. Considering I paid extra for double steak, I would’ve hoped they followed through seeing as it’s an extra $6. We usually go to chipotle in person and even still have horrible experiences. The staff is ALWAYS rude.
I got a steak bowl with extra steak, white rice, mild salsa, sour cream (missing) and extra cheese. I also got chips and queso. The extra steak was $4 by itself. And in total I paid over $21 bucks and I got 15 chucks of steak that were well done! And I didn’t ask for lettuce (see picture). Chipotle has become the biggest rip off. I no longer support your brand.
Sadly my order of chicken burrito bowl came only with beef. No chicken, no veggies, no rice. Delivery was timely. Rest of order was okay.
Beau and David were extremely helpful and efficient even with a line out the door. This place is always busy and their credit card machine didn’t work when we got to the counter, however, they had great customer service when things didn’t work and we offered to come back and pay later. We go in to eat and have not used door dash or picked up the food. Foods yum and we’ll come back again and again!
Ordered online through app. Tiny portions, guac on side half filled, but worst of all: a leaf found in my wife’s chipotle bowl. A literal leaf from a tree.
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