Chipotle Mexican Grill

5642 Allen Way Ste 104, Castle Rock, CO 80108, USA

About Chipotle Mexican Grill

3.8 / 5

from reviews

Is this your business?

    Taerna La Hue
    August 20, 2023

    At this location the floor was dirty and the forks were in water soaking like they had just been taken out of the trash can and been reused. The tortilla machine was broken and you could not get a burrito so you had to get a hard taco. the staff were also rude and didn’t care. The food was average and pretty expensive for not great quality and tiny portions I received a miniature scoop of rice beans and protein. The whole area was incredibly dirty and there was tons of food all over the serving area. This was easily the WORST experience I have ever had at a fast food place. Believe the one star review and do not go here

    Karen Wittman
    August 11, 2023

    Let’s start with no toilet paper in the restrooms. Every table was dirty. Dinning room was not stocked and there was no carbonation in the soda machine. One of the line guys was grabbing cheese and lettuce with his gloves hands and refilling all of the items with the same gloves then after wrapping a burrito with his gloves he was wiping his gloves on his dirty apron before helping the next customer. Seemed well staffed tonight but 3 people in back were drinking soda and talking while cooking meat

    Greg Scharlach
    August 05, 2023

    Unbelievably horrible experience. I will never go to Chipotle again. $43 for three bowls and 3 drinks. My bowl had 1 tiny scoop of rice, 1 tiny scoop of beans, and 1 tiny scoop of meat. The trash was overflowing, no utensils to be found, and the soft drinks had literally zero carbonation. They were plain water and syrup. Ice was everywhere due to everyone pouring out their drinks. Why would anyone ever come back to this place? Believe the 1-star reviews. Save your money.

    Body By Murph
    April 03, 2023

    Chipot-lay an egg should be the name of this place. Unbelievably poor customer service and restaurant efficiency. I’ve been treated better at 2 AM at Taco Bell. I put in a large online order and 2 hours later it was still not ready. There were many groups ahead of us that had the same issue. Instead of being apologetic, the manager was condescending and treated my simple question like it was a presidential debate topic. What a shame. On top of all this fiasco, look at these bowls we were served. This franchise destroys the reputation of a great company. Go anywhere else. It’s worth the drive.

    Stone Mattison
    March 06, 2023

    This food was awesome! They made my food quick and did not mess anything up. They were also very friendly and understanding of my exact order. Some people say this Chipotle is messy and not well kept but in my opinion it is clean enough. Very great dining experience!

    Chipotle Mexican Grill

    Our Address

    5642 Allen Way Ste 104, Castle Rock, CO 80108, USA

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