Chili’s is usually my “go to easy meal” but I think its time to throw in the towel. To be upfront, last take out visit that I made there they left out a side item. I called and the manager was VERY nice. They offered a SIGNIFICANT gift card and I was very appreciative. So I tried again tonight. I placed an order at 430pm for a pick up time of 6pm. I arrived and put in the pick up number of parking spot 5 after about 15 minutes the kind associate Dustin came up and asked my name I told him and said I had a gift card to use. He came out with the food and the card reader but it was a code. So I wrote it down and we went from there. He was VERY kind and handled everything even after some tech glitches. I didn’t leave the pickup until 634pm though. When I got home( I live about 6 minutes away) i opened my box to find a very small and overcooked steak and 6-8 pieces of broccoli (small for an order I would think) I cut into the steak sure enough it was well done when I had asked for medium(I did that with the intention that I would give the restaurant some lead way that it would be lightly overcooked towards the “medium well” side. Sadly it was tough even before I had to reheat it in the microwave. I went to the Kipling location in Littleton for years and never had issues. It’s almost worth driving there just so I know Ill get better quality. Thankfully the salsa still tastes fine…See attached photos for reference.
Gary Scott Sinner
-
September 25, 2022
Went for a late lunch, nice place, no waiting, great waiter, drinks were good with free refills, great food, I had bites, my son had a BBQ burger all was really good.
Melo Stgo
-
March 26, 2022
I just like to say that this place is gross, disgusting, sticky, stinky and extremely poor cleaning.
Good Food
Good service
Amazing server
Good atmosphere
BUT UNFORTUNATELY 🤢 really dirty place.
🤢🤮if I can see all this in this areas I can imagine how could be in the areas that I cannot see.
Jonathan Kennedy
-
March 15, 2021
The specific Chili’s provided amazing experience. Most Chili’s are all the same in the restaurants chain business, I do honestly love Chili’s but this one in specific provided an amazing customer experience. Julie was an amazing server/hostess. She made sure that my drinks or water were full the whole time and checked up on me constantly! I know we’re in a time that we’re wearing masks but I could tell she was smiling.
The food was good and staggered perfectly with my appetizer! My water and drink stayed full the entire time! If you’re going to take your family out to a Chili’s, make sure it’s this one!
Dana Dickinson
-
June 09, 2021
My friend and I came in for lunch and were seated right away in a booth in the lounge. The service was kind of slow but that's expected during a lunch rush.
I ordered a Blackberry Margarita, but our server suggested I try the Rita Rosé (the margarita of the month) and added that it was only $5. It was nice of her to make a suggestion to try something new, and save me some money! I was shocked when I saw the size of the Rita Rosé - it was the size of my head! It was so sweet I wasn't able to finish the whole thing, but it's a great drink to share.
We split the large order of the Texas Cheese Fries. They came out HOT and the cheese was melted nicely. Because the jalapeños are cooked they aren't too spicy, but add a great flavor. I don't know what it is about their ranch but it's GOOD and they give you a large amount for dipping. I dipped. A lot.
Chili's is one of the better places to get salads. And I'm not talking about salads that taste like nothing but lettuce. I'm talking about salads topped with LOTS of stuff with FLAVOR. I usually get the Quesadilla Explosion Salad, but I wanted to switch it up and got the Santa Fe Chicken Crispers Salad. You can sub grilled chicken, but I stuck with the fried flavor. Their salads are large and fill you up as your meal. I thought it was delicious!
The only thing I don't like about Chili's is their computer/tablets on each table. You can order drinks, food and pay your bill. I feel like that makes the experience much less personable.
Original Yelp review 12/28/2018
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800 New Memphis Ct, Castle Rock, CO 80108, USA
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Chili’s is usually my “go to easy meal” but I think its time to throw in the towel. To be upfront, last take out visit that I made there they left out a side item. I called and the manager was VERY nice. They offered a SIGNIFICANT gift card and I was very appreciative. So I tried again tonight. I placed an order at 430pm for a pick up time of 6pm. I arrived and put in the pick up number of parking spot 5 after about 15 minutes the kind associate Dustin came up and asked my name I told him and said I had a gift card to use. He came out with the food and the card reader but it was a code. So I wrote it down and we went from there. He was VERY kind and handled everything even after some tech glitches. I didn’t leave the pickup until 634pm though. When I got home( I live about 6 minutes away) i opened my box to find a very small and overcooked steak and 6-8 pieces of broccoli (small for an order I would think) I cut into the steak sure enough it was well done when I had asked for medium(I did that with the intention that I would give the restaurant some lead way that it would be lightly overcooked towards the “medium well” side. Sadly it was tough even before I had to reheat it in the microwave. I went to the Kipling location in Littleton for years and never had issues. It’s almost worth driving there just so I know Ill get better quality. Thankfully the salsa still tastes fine…See attached photos for reference.
Went for a late lunch, nice place, no waiting, great waiter, drinks were good with free refills, great food, I had bites, my son had a BBQ burger all was really good.
I just like to say that this place is gross, disgusting, sticky, stinky and extremely poor cleaning. Good Food Good service Amazing server Good atmosphere BUT UNFORTUNATELY 🤢 really dirty place. 🤢🤮if I can see all this in this areas I can imagine how could be in the areas that I cannot see.
The specific Chili’s provided amazing experience. Most Chili’s are all the same in the restaurants chain business, I do honestly love Chili’s but this one in specific provided an amazing customer experience. Julie was an amazing server/hostess. She made sure that my drinks or water were full the whole time and checked up on me constantly! I know we’re in a time that we’re wearing masks but I could tell she was smiling. The food was good and staggered perfectly with my appetizer! My water and drink stayed full the entire time! If you’re going to take your family out to a Chili’s, make sure it’s this one!
My friend and I came in for lunch and were seated right away in a booth in the lounge. The service was kind of slow but that's expected during a lunch rush. I ordered a Blackberry Margarita, but our server suggested I try the Rita Rosé (the margarita of the month) and added that it was only $5. It was nice of her to make a suggestion to try something new, and save me some money! I was shocked when I saw the size of the Rita Rosé - it was the size of my head! It was so sweet I wasn't able to finish the whole thing, but it's a great drink to share. We split the large order of the Texas Cheese Fries. They came out HOT and the cheese was melted nicely. Because the jalapeños are cooked they aren't too spicy, but add a great flavor. I don't know what it is about their ranch but it's GOOD and they give you a large amount for dipping. I dipped. A lot. Chili's is one of the better places to get salads. And I'm not talking about salads that taste like nothing but lettuce. I'm talking about salads topped with LOTS of stuff with FLAVOR. I usually get the Quesadilla Explosion Salad, but I wanted to switch it up and got the Santa Fe Chicken Crispers Salad. You can sub grilled chicken, but I stuck with the fried flavor. Their salads are large and fill you up as your meal. I thought it was delicious! The only thing I don't like about Chili's is their computer/tablets on each table. You can order drinks, food and pay your bill. I feel like that makes the experience much less personable. Original Yelp review 12/28/2018