We were a Party of 10 and our waitress did a phenomenal job with our birthday party group. Our phood was absolutely fantastic.
P M
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October 30, 2023
I don't do floater in my water.
Show and tell. I don't do tortillas in foil put on my food. Not good. Not the place for me.
Andrew Gunn
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October 07, 2023
We’ve been going here off and on for about 10 years now. It’s progressively gone downhill during that time. The food quality has diminished significantly at this location and compared to other Chili’s locations we’ve been to. The restaurant has started to smell bad. During our last two visits we vowed not to go back because of the smell. Tonight it smelled like a week old dirty dish rag the moment we walked in. Many surfaces are sticky and the bathrooms were beyond gross. My shoes were sticking to the yellowish syrupy dried urine that was all over the floor. This is now definitely the final time unfortunately.
If the areas that we can see are this poorly cleaned, what do you think the kitchen is like?
What a shame.
Pat Franzen
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November 14, 2023
We went here for Veteran's day and recieved a free entree. Upon checkout, I was using the screen thingy on the table. It was on the tip screen and I was distracted for a moment so it skipped ahead. I tried to go back but couldn't so I proceeded to finish paying. I then explained to our server that it skipped the tip screen and we were leaving a cash tip. The next day I noticed an email showing we were charged $17 and something for an $11 entree. So, a $5 cash tip and $6 on the card, 100% tip. Not sure what happened, but pretty pissed about it.
Jonathan Kennedy
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March 15, 2021
The specific Chili’s provided amazing experience. Most Chili’s are all the same in the restaurants chain business, I do honestly love Chili’s but this one in specific provided an amazing customer experience. Julie was an amazing server/hostess. She made sure that my drinks or water were full the whole time and checked up on me constantly! I know we’re in a time that we’re wearing masks but I could tell she was smiling.
The food was good and staggered perfectly with my appetizer! My water and drink stayed full the entire time! If you’re going to take your family out to a Chili’s, make sure it’s this one!
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800 New Memphis Ct, Castle Rock, CO 80108, USA
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We were a Party of 10 and our waitress did a phenomenal job with our birthday party group. Our phood was absolutely fantastic.
I don't do floater in my water. Show and tell. I don't do tortillas in foil put on my food. Not good. Not the place for me.
We’ve been going here off and on for about 10 years now. It’s progressively gone downhill during that time. The food quality has diminished significantly at this location and compared to other Chili’s locations we’ve been to. The restaurant has started to smell bad. During our last two visits we vowed not to go back because of the smell. Tonight it smelled like a week old dirty dish rag the moment we walked in. Many surfaces are sticky and the bathrooms were beyond gross. My shoes were sticking to the yellowish syrupy dried urine that was all over the floor. This is now definitely the final time unfortunately. If the areas that we can see are this poorly cleaned, what do you think the kitchen is like? What a shame.
We went here for Veteran's day and recieved a free entree. Upon checkout, I was using the screen thingy on the table. It was on the tip screen and I was distracted for a moment so it skipped ahead. I tried to go back but couldn't so I proceeded to finish paying. I then explained to our server that it skipped the tip screen and we were leaving a cash tip. The next day I noticed an email showing we were charged $17 and something for an $11 entree. So, a $5 cash tip and $6 on the card, 100% tip. Not sure what happened, but pretty pissed about it.
The specific Chili’s provided amazing experience. Most Chili’s are all the same in the restaurants chain business, I do honestly love Chili’s but this one in specific provided an amazing customer experience. Julie was an amazing server/hostess. She made sure that my drinks or water were full the whole time and checked up on me constantly! I know we’re in a time that we’re wearing masks but I could tell she was smiling. The food was good and staggered perfectly with my appetizer! My water and drink stayed full the entire time! If you’re going to take your family out to a Chili’s, make sure it’s this one!