3700 E Highlands Ranch Pkwy, Highlands Ranch, CO 80126, USA

About Chick-fil-A

4.2 / 5

from reviews

Is this your business?

    Kate Harris
    December 08, 2022

    Update: the Customer Care team reached out to me to see how they could make things right. I really appreciated their follow through and attempts to retain me as a customer! My experience with this Chick Fil A has unfortunately gone downhill in a consistent manner. I realize it’s fast food, but multiple times now my order through the app has been incorrect or missing things. Today their curbside services were completely unavailable and I had to wait 15 mins only to receive an incorrect order.

    Rebecca H.
    September 27, 2022

    Gosh, it's busy! The food was standard for the chain, but I found the lines to be obscene. It took over twenty minutes to get my food, a simple grilled nugget meal, and by that point I was positively ravenous. I wouldn't recommend visiting at peak hours. However, I reckon you'd be fine beyond the lunch rush.

    Mahesh Patel
    December 10, 2022

    Food is always great. Only issue is this locations arrangement to go through the drive thru. It's really not a great layout when there is a lunch rush. They make up for it in their quality and service.

    Julia Jutras
    March 25, 2023

    Worst experience at a Chick-fil-a. Guy taking the order at the drive thru was clearly upset that we had the audacity to come to his place of business while they were still open on a Friday night. We were rushed through ordering with a rude “Yeah. What else?” with each item. Wasn’t given time to customize anything, like saying we wanted a large drink or what kind of cheese on my sandwich. Ended up with small drinks and American cheese 🤢. Had to practically demand the sauces we asked for. I get it, it was 30 minutes before closing and the employees don’t want us there. I didn’t want to be an hour away from home and hungry, either. Don’t bother trying to offer me a free cookie or something for my trouble. I won’t be tempted to get Chick-fil-a again from this location.

    Christy Cobb
    December 25, 2022

    Horrible for catering on Christmas Eve. I placed order December 11th. I have a house full of people. Pick up time was 4 to 415. I have email verifying orderv and pick up time. On the 23rd they called verifying order...They asked if we could be there before 4 as they would appreciate it. My son went to wrong store got there 6 mins after 4. I have call logs of me calling and they answering and not saying a word. My husband then went up and they denied we ordered from them. I will add they screen shot orders. Charged my card over 100 dollars and we have nothing. I have never been more upset at a place ever. Don't allow pick up times after you want to close. Don't answer the phone and not talk to me. So unprofessional and ruining an entire families Christmas Eve. I expect a call from the manager and a refund.


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