Casa Caliente Mexican Restaurant

8800 S Colorado Blvd Unit G, Highlands Ranch, CO 80126, USA

About Casa Caliente Mexican Restaurant

4.2 / 5

from reviews

Is this your business?

    Aaron Hoy
    -
    May 10, 2023

    First time we have been here. Great food and service. I'm pretty sure there was little to no alcohol in my drink, but it still tasted good. I would highly recommend this place and definitely try the sopapillas!!!

    Michelle Ali Davis
    -
    September 29, 2023

    Our server Sarah has the best customer service very friendly give her a five star ✨

    david moore
    -
    August 23, 2023

    I've Never been. I had purchased a "coupon card" for $20 as part of a fundraiser, I think. I'm a sucker for a kid trying to raise money for whatever they are trying to raise money for. It's been sitting on my desk for some time now, and I ran across it while cleaning, so I thought I'd see about this place online. My wife and I are huge Mexican food lovers, and definitely know a thing or two about how a Mexican restaurant should be, from the service to the food. Mexican food is fresh and flavorful, and spice is added to taste, by the consumer. Service is paramount; welcoming, highly attentive and most of all, humble. It looks from the reviews, there are plenty of people who have and enjoy this restaurant. Overall, I'd say 4.2 is an acceptable rating. My experience as a Google reviewer however, is that you will only get a small fraction of the negative reviews you deserve. People just aren't that interested in bringing a place down, especially a small, non-franchised, locally owned one. After reading the negative reviews, and especially the responses from the owner, I doubt we will be using our coupon card (we paid money for mind you,) as it appears the owner has little respect for anyone who wants to use such things. My advice for the owner: humility is a cornerstone of Mexican hospitality, not American. Your abusive and combative responses to negative reviews have probably lost you more than a few customers - I'd remove them if you can. Not everyone is going to like what you are making, and that should be fine. The fact they can say so behind the safety of their keyboard is an inconvenient truth, I'm afraid. The number of 1 star reviews you have doesn't justify the angry responses. Sometimes you don't hit the mark, that's life; let it go. Sometimes a Karen just needs to be a Karen; again, let it go. Sometimes someone is just giving honest and possibly valuable feedback; take or leave it, but let it go. I do wish you success brother, and God's peace. btw, this is my work account - not my first review. ;^)

    John Dolan
    -
    May 10, 2023

    First time here and will be back. The service was great very friendly and the food was awesome. I got the chimichanga. Can't wait to go back.

    Louis Johnson
    -
    September 24, 2023

    The waiter wasn’t as efficient as she should have been. We waited for 15 min to order food. The salsa had the wrapper from the mango on it. Our silverware was dirty from previous meals. We ordered 2 carne asada plates and had no flavor in the food. We waited an additional 20 minutes for our waiter to bring our check. I had to ask another employee to see if she can grab our waiter. Would not recommend to anyone who is looking for authentic Mexican food. This is Americanized Mexican food.

    Casa Caliente Mexican Restaurant

    Our Address

    8800 S Colorado Blvd Unit G, Highlands Ranch, CO 80126, USA

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