Took to long but boneless wing were solid
Went for a late lunch, the place was pretty dead because of the time. Service was quick and friendly. Probably the fastest my food has ever come out at a BWW. I ordered an appetizer early on hoping it would come out before my main course but everything came out at the same time. Not a huge deal. I think the wings were already made because they came out so quick and weren't as hot as they usually are. Overall, it was a good visit though.
I usually do take out from here. The food comes quickly and the environment is comfortable to wait for the order. The staff are charming. The food was hit and delicious!
I ordered two flavors for takeout: lemon pepper dry rub and Caribbean jerk sauce. Both were flavorful though both missed the mark. 1) It's unreasonable to call it a "dry rub" when it's simply seasoning powder added to already breaded chicken pieces. 2) The jerk sauce wasn't even tossed with the breaded chicken pieces in a bowl to coat, it was instead simply squirted into the corner of my takeout box. I wanted proper chicken wings not breaded chicken bites. I'll pass on BWW in the future.
Count your wings and ask for extra sauce. Came here more than one occasion. I ordered take out for 20 piece, 10 medium and 10 garlic with a side of fries and an extra box of fries. Issue 1: they were barely covered in sauce. I’ll be aware to ask them for more sauce on the side. Issue 2: they didn’t even give us the amount we ordered. Which is ironic cause you’re paying for the wings and imagine not getting them… Instead of 20 I got 17. By the time I counted them I was already home and over 18 minutes away. Not worth driving back with current gas prices. I know it’s only 3 but you think you would pay for all 3 pieces. Not surprised as I have come to this place more than once and have always had trouble getting the amount of wings I ordered. For a place that will have a deal on the price per wing it’s shocking they won’t even give you the right amount, let alone barely any sauce. They only get 2 stars cause in store employees have always been nice and immediate on service, just wish the food quality and QUANTITY was also good. I did try contacting their customer service. They apologized and said they would make up. They currently haven’t said anything and left me hanging. Sad to see a business not hold up to their mistake.
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