Wings were cold when served, like very cold! This picture is a order of fries, they were cold as well. Looks like they bought them at McDonald’s and just thru them on their own plate. 2 Stars bcs the server was very nice, but she kept having to send everything back to the microwave
Went for a late lunch, the place was pretty dead because of the time. Service was quick and friendly. Probably the fastest my food has ever come out at a BWW. I ordered an appetizer early on hoping it would come out before my main course but everything came out at the same time. Not a huge deal. I think the wings were already made because they came out so quick and weren't as hot as they usually are. Overall, it was a good visit though.
Came in for lunch around 1pm. Place was quiet, but got served immediately. Wings came out quick. Wish I knew how to order properly--i got the standard which were good. But I did not know you could get them extra crispy or just flats only. Overheard another customer request them this way. I'll remember for next time though! Sam Adams Octoberfest was $5 for a large, which is quite a steal. Also, Kimberly (bartender) was very attentive .
Count your wings and ask for extra sauce. Came here more than one occasion. I ordered take out for 20 piece, 10 medium and 10 garlic with a side of fries and an extra box of fries. Issue 1: they were barely covered in sauce. I’ll be aware to ask them for more sauce on the side. Issue 2: they didn’t even give us the amount we ordered. Which is ironic cause you’re paying for the wings and imagine not getting them… Instead of 20 I got 17. By the time I counted them I was already home and over 18 minutes away. Not worth driving back with current gas prices. I know it’s only 3 but you think you would pay for all 3 pieces. Not surprised as I have come to this place more than once and have always had trouble getting the amount of wings I ordered. For a place that will have a deal on the price per wing it’s shocking they won’t even give you the right amount, let alone barely any sauce. They only get 2 stars cause in store employees have always been nice and immediate on service, just wish the food quality and QUANTITY was also good. I did try contacting their customer service. They apologized and said they would make up. They currently haven’t said anything and left me hanging. Sad to see a business not hold up to their mistake.
Poorly run and understaffed relative to other chain restaurants in the area. We went around 5 for dinner and they forgot about us three times. We sat for about 20 minutes after they sat us before the waiter came out. We got drinks and an appetizer pretty fast then a long time passed. They brought out my husband's order, and even with waiting he finished before we could flag down someone to figure out what happened to my order. Aparantly the order was wrong and what was made had no ticket and no one followed up. They re-made it and eventually I got it about an hour and a half after arriving. The only water refill I got came from walking to the bar and asking (after waiting 5 minutes for the bar tender to come back). We were not offered anything off of our bill, at that point I just wanted to get out of there so I didn't argue. At all points in the process employees were difficult to find. Wont be back.
For more information on our listings, advertising, coupons, and mailers, please contact us today!