If I could give it 0 stars I would. Apparently you can't come in and order at the counter and no wonder it is drive thru or mobile app only. The inside was extremely dirty. The counter was messy. I stood there and watched a back line employee handling food with bare hands, wipe there nose with the same bare hand and then touch food again. I turned around to walk out when an employee yelled to me I could use the drive thru but not the lobby to order. NO Thank you! After seeing the other reviews I don't understand how this place is still even open.
At first, I thought the place was closed. We ordered our food and every table was dirty. At some tables there was left over fries. Bath room was dirty. Toilet paper all over the floor. Trash can full. There was a for hire sign at the entrance. There were 5 employees working. One of them should have taken the time to clean up the place.
They charged us wrong. Had to refund and then charge again. Forgot biscuits and cheese curds! Didn’t even include the ranch that I paid extra for! Just sucks getting home and not getting our order. Yes I should have checked it but that’s not my job!
Ordered a hot fudge sundae and a strawberry milkshake. Was told they don’t have hot fudge, only chocolate. Ok that’s fine. Paid with cash, they don’t have change because the register is broken. Was handed the sundae with no lid because they “just ran out. Is that ok?” I guess. I don’t have any other option at this point. “Milkshake” was half nasty ice chunks. Inedible. Any one of these issues is not a deal breaker on its own. But add it all together and the experience wasn’t great. Will go elsewhere next time.
Every night we try to eat here they are closed. There hours say they are open till 10 and i was there at 8:30 and one guy was just sitting at the table staring at me. so weird.
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