Applebee’s Grill + Bar

390 W Allen St, Castle Rock, CO 80104, USA

About Applebee’s Grill + Bar

3.9 / 5

from reviews

Is this your business?

    Andrew Jreige
    -
    August 03, 2021

    It's very reasonably priced and the staff were both excellent and professional the entire time. There's plenty of TVs and the staff were happy to change the sport showing. The food is average but it's served very fast and for the price I'm not complaining. We also got some free movie tickets. Happy to come back.

    Jorge Espinosa
    -
    August 22, 2022

    Possibly the servers first day. Young kid that didn't know the first thing about service. Zero training. Food was fair. Margaritas had no flavor or tequila. Dirty dishes never cleared.

    Karis Cowdrey
    -
    November 13, 2022

    We came in and the hostess was not friendly. None of the staff were for that matter. Everyone looked like they didn’t want to be there. After we got our Drinks noticed dried sauce on the side of my glass, didn’t get a chance to talk to the server about it. Then the mashed potatoes came out cold. Again, server did not return to the table and avoided eye contact when he walked past our table. Just not a good experience at all and definitely not worth the $50 for 2 people. Definitely won’t be coming back.

    Nai Willi
    -
    August 11, 2022

    We arrived and got seated very quickly. Kaleb who was our server quickly took our order. Our food came out quickly and everything tasted good. Kaleb continuously checked on us to ask us how the food was and to see if we needed anything else. Kaleb, I appreciate your outstanding customer service.

    Daniel James
    -
    October 10, 2022

    Really unfortunate experience. I took my. 85 year old parents there for a late lunch. We were ignored from the moment we walked through the door. Anyone that takes care of elderly parents knows that it is important to get them seated and their lunch. We came through the front door and gentlemen told us to wait followed by two servers who looked at us and would quickly walk away. there were plenty of tables available. I had an instinct something was wrong they way they worked so hard to ignore us. This went on for a very long time, I needed to get them something to eat and my father is a diabetic. I have no idea why we would be treated this way. We left the establishment and went elsewhere where were seated and served. I can only guess why we were ignored. I would advise international visitors for stopping here and against anyone going here, from the reviews it appears they seem to treat local people a bit better I would hope that the company reviews this and helps to train staff and treat all people equitably no matter their age, or background. One star is generous. I won’t ever go back to an Applebees. It’s sad they would be unkind to the elderly.

    Applebee’s Grill + Bar

    Our Address

    390 W Allen St, Castle Rock, CO 80104, USA

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